Shipping Policy & Processing Time

Q: How long does it take to process my order?
A: Orders are processed within 3–5 business days. Please note that custom items may require additional time.

Q: Do you ship on weekends or holidays?
A: No, orders are not shipped or delivered on weekends or holidays.

Q: How much is shipping?
A: Shipping charges vary by location and are calculated and displayed at checkout.

Q: How long will delivery take?
A: Delivery times depend on your location and the shipping carrier. Standard shipping usually takes 3–7 business days.

Q: Will I receive tracking information?
A: Yes! Once your order has shipped, you will receive a tracking number by email or text.

Delays

Q: What if my package is delayed?
A: KJ’s PositiviTees is not responsible for delays caused by shipping carriers, weather, or incorrect addresses provided by the customer.

Refunds & Returns

Q: Can I return or exchange my order?
A: Because all items are handmade and customized, all sales are final. We do not accept refunds, returns, or exchanges at this time.